Our Commitment
Stayover.ai is committed to making our website accessible to all users, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure a positive experience for every visitor.
Accessibility Features
We have implemented the following accessibility features across our website:
- Semantic HTML — Proper use of headings, landmarks, and ARIA attributes to convey page structure
- Keyboard navigation — All interactive elements are reachable and operable via keyboard
- Screen reader compatibility — Content is structured to work with popular screen readers
- Sufficient color contrast — Text and interactive elements meet WCAG AA contrast ratios
- Text resizing support — Pages remain functional when text is resized up to 200%
- Alt text for images — Meaningful alternative text is provided for all informational images
- Focus indicators — Visible focus outlines are provided for keyboard users navigating interactive elements
Current Status
We are actively working to improve accessibility across every part of Stayover.ai. Some areas of our site may not yet fully meet WCAG 2.1 AA standards, particularly:
- Dynamic content such as flight and hotel search results
- Third-party embedded content and widgets
- Some interactive elements within the booking flow
We are addressing these areas as part of our ongoing accessibility roadmap and aim to resolve known issues as quickly as possible.
Accommodations
If you need assistance booking travel or encounter any barriers while using our website, please contact us and we will work with you to ensure you can complete your booking:
- Email: accessibility@stayover.ai
- Phone: 1-800-STAYOVER (1-800-782-9683)
Our support team is trained to assist users who rely on assistive technologies, and we are happy to provide information in alternative formats upon request.
Feedback
We welcome your feedback on the accessibility of Stayover.ai. If you encounter an accessibility issue, please email us at accessibility@stayover.ai and include the following information:
- The URL of the page where you experienced the issue
- A description of the problem you encountered
- The assistive technology you were using, if applicable (e.g., screen reader, magnifier)
We aim to respond to all accessibility feedback within 5 business days.
Third-Party Content
Stayover.ai integrates content and services from third-party providers, including payment processors and travel suppliers. While we strive to work with partners who share our commitment to accessibility, we cannot guarantee the accessibility of third-party content that is outside our direct control.
If you encounter accessibility issues with any third-party components on our site, please let us know and we will work to provide accessible alternatives wherever possible.
Ongoing Efforts
We are committed to continuous improvement and have the following initiatives in place:
- Regular accessibility audits conducted by both internal teams and external specialists
- Staff training on accessibility best practices and inclusive design
- Incorporating accessibility requirements into our design and development process from the start
- Testing with assistive technologies including screen readers, voice control, and magnification tools